Terms & Conditions – Mehak Fashion Label

Welcome to Mehak Fashion Label. By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General Information

• Mehak Fashion Label is an e-commerce brand offering women’s dresses, jewellery, lipsticks, water bottles, lunch boxes, and other lifestyle products.
  
  

• By accessing our website, you agree to comply with these Terms & Conditions, Privacy Policy, and all applicable laws.
  
  

• We reserve the right to update, modify, or change these terms at any time without prior notice.
  
  

2. Products & Pricing

• We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, size, or design may occur due to photography or screen settings.
  
  

• Prices are subject to change without notice, but once an order is placed, the price at the time of purchase will be honored.
  
  

• All products are sold subject to availability.
  
  

3. Orders & Payments

• Orders can be placed online through our website.
  
  

• We accept online payments (UPI, Credit/Debit Cards, Net Banking) and Cash on Delivery (COD) where available.
  
  

• Mehak Fashion Label reserves the right to cancel or refuse any order in case of suspicious transactions or stock unavailability.
  
  

4. Shipping & Delivery

• We provide PAN-India delivery through trusted courier partners.
  
  

• Delivery timelines may vary depending on your location (generally 4-6 business days).
  
  

• Any delays caused by courier services or unforeseen circumstances (strikes, natural disasters, etc.) are beyond our control.
  
  

5. Returns, Exchange & Refunds

• Customers must provide a live product opening video or clear photos at the time of unboxing in case of any issue.
  
  

• A genuine reason for return/exchange must be shared (e.g., wrong product received, damaged item, or manufacturing defect).
  
  

• Returns/exchanges are accepted within 7 days of delivery for unused, unworn, and undamaged products in their original packaging.
  
  

• Certain products like lipsticks and other personal-use items are non-returnable for hygiene and safety reasons.
  
  

• Refunds will be processed within 7–10 business days after the returned product passes quality checks and claim verification.
  
  

• Orders without valid unboxing proof or genuine reason will not be eligible for return, exchange, or refund.
  

6. Intellectual Property

• All content, images, product designs, and branding on this website belong to Mehak Fashion Label.
  
  

• Copying, reproducing, or using our content without permission is strictly prohibited.
  

7. Limitation of Liability

• Mehak Fashion Label is not liable for any direct, indirect, or incidental damages arising from product use, delays, or website errors.
  
  

• Customers are responsible for providing accurate shipping details; we are not liable for wrong addresses or failed deliveries due to customer errors.
  
  

8. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  
  

• Any disputes will be subject to the jurisdiction of courts in Delhi, India.
  
  

9. Contact Us

For any queries, complaints, or support, you can reach us at:
📧 support@mehakfashionlabel.com